Contact

Make us your first call. Day or night.

Urgent? Phone us, because a real person picks up at any hour. Planning ahead? The form works just as well, and we will call you back.

Until the plumber arrives

Stop the damage. Then call.

  • Burst pipe or heavy leak

    Close the main shutoff, normally where the supply pipe comes through the basement wall.

  • Boiler leaking or banging

    Switch it off at its service switch and close the gas valve beside it.

  • Sewage coming back up

    Stop using every tap, toilet and the washing machine until we get there.

  • Smell of gas

    Get everyone outside, then call the gas utility from there. Do not flip switches.

Book online

Tell us what is going on and we will call you back to set a time.

Step 1 of 2

Your name

Where we are

Averill Park. And 50 miles around it.

From Averill Park, Troy, East Greenbush and Albany are a short drive; Schenectady, Clifton Park and Saratoga Springs are part of the regular round.

See every town we cover

First Call Plumbing & Heating service area: based in Averill Park and covering Albany, Troy, Schenectady, Saratoga Springs, Clifton Park, Colonie, Latham, Niskayuna, Guilderland, East Greenbush. Albany Troy Schenectady Saratoga Springs Clifton Park Colonie Latham Niskayuna Guilderland East Greenbush Averill Park Service area, about 50 miles around the shop

Questions

Common questions.

Is First Call Plumbing & Heating locally owned?

Yes. First Call is a brand of Trinity Plumbing & Drains, a locally owned and operated company started in 2020 by master plumber Dave Dingley in Averill Park, NY. The crew is seven people, and the person who answers the phone works alongside the plumber who comes out.

Do you service Navien boilers in Albany?

Yes. We install, maintain and repair Navien combi boilers in Albany and across the Capital District, including error-code diagnosis and warranty work coordinated with Navien.

Can you fix a clogged drain the same day?

Usually, yes. Sink, tub, shower and toilet clogs are cleared on the first visit in most cases, and we snake branch and main lines too. Call and we will give you the earliest arrival window.

What does a visit cost?

A plumbing diagnostic and service call starts at $125. We tell you the service call fee on the phone, and the price of the repair is written down for your approval before any work starts. Estimates for planned work, like a new boiler, are free.

Which towns do you cover?

Anywhere within about 50 miles of our Averill Park shop, which takes in Albany, Troy, Schenectady, Saratoga Springs, Clifton Park, Colonie, East Greenbush, Latham, Guilderland and Niskayuna. Further out? Call and ask.

Is every plumber licensed and insured?

Yes. Each plumber on the crew is licensed, insured and background-checked, and the company carries both liability insurance and workers compensation.

  • Licensed master plumber New York State
  • Fully insured Liability and workers comp
  • BBB accredited Upstate New York
  • Locally owned And operated, since 2020
  • 5.0 on Google 27 reviews of Trinity Plumbing & Drains